Privacy Policy

Effective Date: March 4, 2025

Illinois Spinal Care

Address: 231 N. Northwest Hwy, Palatine, IL 60067

Phone: (847) 999-0101

Email: [email protected]

Website: https://illinoisspinalcare.com/

This Privacy Policy explains how Illinois Spinal Care (“we,” “us,” or “our”) collects, uses, maintains, and protects the personal information of visitors (“Users”) to our website https://illinoisspinalcare.com/ (“Site”). This policy applies to all services provided by Illinois Spinal Care, including appointment scheduling, patient communications, and marketing efforts.

Personal Identification Information

We collect personal identification information when Users:

Fill out forms on our website (e.g., appointment requests, contact forms, or promotional sign-ups).Call our office or engage with SMS/email campaigns.

Information collected may include:

Name

Email address

Phone number

Appointment details

Users may visit our Site anonymously. However, certain features may not be available without providing personal information.

SMS and Email Communications

By providing your phone number and/or email, you consent to receive appointment confirmations, reminders, and promotional messages from Illinois Spinal Care.

Message frequency varies.Message & data rates may apply.Reply STOP to unsubscribe from SMS.

Click the unsubscribe link in emails to opt out.

We comply with TCPA, CAN-SPAM, and HIPAA regulations regarding patient communications.

How We Use Collected Information

Illinois Spinal Care may use User information for the following purposes:

Appointment Scheduling & Reminders - To confirm, remind, and follow up on scheduled visits.

Customer Service & Support – To respond to inquiries and provide quality care.

Marketing & Promotions – To share special offers, patient education, and clinic updates (only with explicit opt-in consent).

How We Protect Your Information

We use strict security measures to protect User data from unauthorized access, alteration, disclosure, or destruction, including:

Secure data storage and encryption.

Limited access to personal data by authorized personnel only.

Compliance with HIPAA (Health Insurance Portability and Accountability Act) for patient-related data.

Sharing Your Information

We do not sell, trade, or rent personal information. However, we may share non-personal aggregated data for analytical purposes.

We may also share information:

With third-party service providers (e.g., appointment scheduling software, email/SMS platforms) strictly for operational purposes.If required by law enforcement or regulatory authorities.

Third-Party Websites & Links

Our Site may contain links to external websites for patient education or convenience. We do not control the privacy practices of these third-party sites. Users should review the privacy policies of those websites before submitting personal data.

Cookies & Tracking Technologies

Our Site may use cookies or tracking technologies to enhance User experience. These do not collect personal identification details unless explicitly provided. Users can disable cookies through browser settings.

Changes to This Privacy Policy

Illinois Spinal Care reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Users are encouraged to review this policy periodically.

Your Acceptance of These Terms

By using this Site and providing your contact information, you agree to this Privacy Policy. If you do not agree, please do not use our Site or services. If you wish to withdraw consent, you may do so by contacting us at the details below.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or your interactions with our Site, please contact us:

Illinois Spinal Care

Phone: (847) 999-0101

Email: [email protected]

Website: https://illinoisspinalcare.com/

This document was last updated on

March 4, 2025

.